Legal

Privacy Policy

Last updated: 1 January 2026

01

Information We Collect

We collect information you provide directly to us, such as when you submit an enquiry through our contact form. This typically includes your name, email address and the contents of your message.

We also collect limited technical information automatically, including browser type, device type, referring page and general location derived from your IP address.

02

How We Use Your Information

We use the information we collect to respond to enquiries, deliver contracted services, improve our website and communicate about work in progress. We do not sell personal information to third parties.

03

Cookies & Analytics

Our website uses cookies and similar technologies to understand how visitors interact with our pages. You can disable cookies in your browser settings, though some functionality may be affected.

04

Data Sharing

We share information only with service providers who help us operate our business — such as hosting, analytics and email providers — and only to the extent required to perform those services.

05

Data Retention

We retain enquiry records for as long as needed to serve you and to meet our legal and accounting obligations. You may request deletion of your data at any time.

06

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export or delete the personal information we hold about you, and to object to certain processing. Contact us to exercise these rights.

07

Security

We apply reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

08

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected in the 'last updated' date at the top of this page.

Questions about this page? Contact us at hello@truebuzz.ca.